The following staff members can be contacted 24-hours if the overseas student faces any serious problem on campus and outside campus. This could involve any violence, traffic accident, robbery at house or while commuting, incident at home, crisis mental situation, medical situation. During Fire, ambulance and police emergency, the Student MUST call Phone 000. Students can also text the following staff for a return call if you do not have enough phone balance.
Contact Us
CONTACT INFO:
SYDNEY CAMPUS
Suite 3.09, Level 3, 22-36 Mountain Street, ULTIMO, NSW 2007
GOSFORD CAMPUS
Unit 5, 153 Mann Street, GOSFORD, NSW 2250
Phone:
Email:
Web:
Website Contact Form
(Please note enquiries made here are answered within 24 hrs during Monday - Friday. Do not use this form for Emergency - See details below for Emergency
KEY CONTACTS
Accounts
Accounts Teams - Fees and Payment Plans
Email: accounts@novus.edu.au
Skype:
accounts@novus.edu.au
24-HOURS SUPPORT CONTACT
STUDENT CONTACTS
Note: Above contacts are available 24 hours
OTHER USEFUL NUMBERS
Helpful contacts for students (some services may attract fees and are payable by the student on their own)
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Fire, ambulance and police emergency
Phone: 000
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Translating and Interpreting Service
Phone: 131 450
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Lifeline 24-hour Counselling, Advice and Referral Services
Phone: 131 114
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Study in Australia
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Study in Sydney
External Counselling/Personal
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Support Lifeline: 13 11 14 or www.lifeline.org.au
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Relationships Australia – 1300 364 277 http://www.relationships.org.au
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MensLine Australia – (For men of any age) 1300 78 99 78
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Kids Helpline (For young people aged 5-25) – 1800 551 800